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Practice Management

Miss Pauline Ogilvie

Practice Business Manager 

Miss Emma Garden

BA

Assistant Practice Manager/Finance Officer

Miss Nicola Bowie

Administration Team Leader

Administration 

The management team, doctors and nurses are supported by a team of practice staff who deal with appointments, repeat prescriptions, lab results, IT and many other administrative tasks.  We ensure that the confidentiality of patients’ records is maintained at the highest level by all staff at all times.

Medical Administrators provide an important link for patients with the practice and are your initial contact point for general enquiries.  They can provide information on services and results and direct you to the right person at the right time depending on your health issue or query.  Administrators make the most of patient appointments with the GPs and nurses.  They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

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