All change with appointments at Dingwall Medical Group
Dr Mack describes what to expect as the Practice adapts to the changes needed as a result of the Covid pandemic.
** Public Holiday Closure Notice - Monday 3rd August **
In line with NHS Highland, we will be closed for the public holiday on Monday 3rd August.
If you require urgent medical assistance please phone NHS 24 on 111.
In the case of a medical emergency please dial 999.
NHS Pharmacy First Scotland
NHS Pharmacy First Scotland is a new Pharmacy led service which launched today (29th July) replacing the Minor Ailments Service. You can use NHS Pharmacy First Scotland if you are registered with a GP practice in Scotland or you live in Scotland.
Further information and a patient leaflet can be found via the links below:
Resumption of Screening Programmes
As screening programmes begin to resume patients should continue to be aware of and act on any symptoms associated with the conditions being screened for. If you are concerned about symptoms, please contact the Health Centre.
If you have concerns, please call NHS Inform on 0800 22 44 88 or contact the appropriate screening centre.
Further information is available on the NHS Inform website: https://www.nhsinform.scot/healthy-living/screening
Here is their latest program which shows all the groups and sessions they are doing via Zoom.
They are available for support Monday to Friday by phone, email, and for pre-booked face to face appointments.
Face Covering Exemption: Not Everyone Can Wear One
For more information and advice visit: https://accessibletravel.scot/face-mask-exemption-not-everyone-can-wear-one/
Social support information during COVID-19 pandemic
Social Support Leaflet
Cruse Bereavement Care Scotland
During the pandemic we have continued to deliver our professional counselling services via telephone and video calls.
No one need struggle with the death of a loved one alone.
We are here, and ready to help.
Our contact details are:
Helpline: 0845 600 2227
For more information visit: http://www.crusescotland.org.uk/
Mobile Testing Unit
Here is a link to the statement on the NHS Highland website: https://nhsh.scot/2zoSLxc
Please visit https://self-referral.test-for-coronavirus.service.gov.uk/ for up-to-date info on testing for key workers.
If you are not a keyworker but do have symptoms and are above the age of 5, you can book via here: https://nhsh.scot/2LEhHmZ
Looking after your wellbeing during the COVID-19 outbreak
Ear wax management during COVID-19
For advice please visit:
3 before GP
Think 3 before GP
Can you self care? Consult trusted sources? Seek the advice of a pharmacist?
Guide to Services
The NHS is still here for you
Whilst we appreciate all people are doing to help the NHS during this time, it’s vital those with non-coronavirus health concerns still seek help as they would have before the outbreak.
The NHS is here for you, so don’t ignore the warning signs. You are not being a burden, you are looking after yourself and our NHS by doing so.
If you notice a deterioration in your health or someone in your household, call your GP in normal hours, 111 out of hours, or in an emergency dial 999.
Your community pharmacy and your GP are open, please contact them for advice or with concerns.
If you are concerned about a potential sign or symptom of cancer contact your GP practice to get checked.
If you or your child has an immunisation appointment, make sure you attend, or reschedule if you’re showing symptoms of COVID-19.
For further information visit www.nhsinform.scot
- Don’t delay in getting potential cancer signs and symptoms checked during COVID-19 your GP practice is still here for you.
- It’s probably nothing serious, but it’s best to get checked, as the earlier cancer is found the easier it is to treat.
- Information on the common signs and symptoms of cancer can be found at www.getcheckedearly.org
- NHS screening services for breast, bowel and cervical cancer have been paused during COVID-19 but if you’ve noticed symptoms and are concerned, your GP practice is open and ready to help. Getting checked early is one of the main reasons why more people are surviving cancer.
Fast deteriorating conditions
- If you or anyone in your household notices a rapid deterioration in their health, seek help immediately.
- Don’t ignore the early warning signs of serious conditions such as heart attacks, strokes, severe asthma, or diabetic collapse.
- The NHS is still here for you. Call 999 for an emergency or your GP in normal hours and 111 for out of hours support.
Dingwall Medical Group
During COVID-19 we are advising patients to contact the surgery by telephone and our administration staff will take your details and a note of your symptoms. One of our GP’s will then contact you by telephone and review how you are feeling. They may offer you a video consultation using ‘Near Me’ video consulting or arrange for you to come in if they are unable to complete the consultation during their phone call with you.
For further information about ‘Near Me’ video consulting please visit: www.nearme.scot/
** Immunisations **
It is important to attend immunisation appointments during #COVID19.
To find out more visit:
The helpline - 0800 111 4000
Please phone 01349 863034 if you feel you require medical advice and we will call you back.
If you have a new continuous cough and/or a fever, please do not come to the surgery. Please visit the NHS Inform website www.nhsinform.scot or call 0800 028 2816 and follow their advice.
Please be aware that for the foreseeable future we have put a temporary suspension on our online booking system.
Thank you from all at Dingwall Medical Group.